[vc_row][vc_column width=”1/4″ css=”.vc_custom_1549964797662{border-right-width: 5px !important;}”][martfury_empty_space height=”2″][martfury_icon_box icon_type=”image” image=”3886″ title=””]Centre
d’aide[/martfury_icon_box][/vc_column][vc_column width=”3/4″][martfury_empty_space height=”4″][vc_custom_heading text=”Pyramyde Service à la clientèle” font_container=”tag:h3|text_align:justify|line_height:1.5″ google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1549956095087{margin-left: 90px !important;}”][/vc_column][vc_column][vc_separator color=”custom” accent_color=”#93d6f5″][/vc_column][/vc_row][vc_row][vc_column width=”4/5″][vc_custom_heading text=”Trouvez votre question par type de problème” font_container=”tag:h3|font_size:20|text_align:left|color:%231d576d” google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal”][/vc_column][vc_column width=”1/5″][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1549952372501{margin-right: 70px !important;margin-left: 70px !important;border-radius: 5px !important;}”][vc_column width=”1/3″ css=”.vc_custom_1549912491086{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 20px !important;background-color: #c0c0c0 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][martfury_icon_box icon_fontawesome=”fa fa-money” icon_position=”top-center” link=”url:https%3A%2F%2Fpyramyde.com%2Fcentre-daide%2Fproduits-et-prix%2F%23productPrice|||” title=”Produits et prix”][/martfury_icon_box][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1549672541002{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;background-color: #f8f8f8 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][martfury_icon_box icon_fontawesome=”fa fa-shopping-cart” icon_position=”top-center” link=”url:https%3A%2F%2Fpyramyde.com%2Fcentre-daide%2Fordres%2F%23buyOrders|||” title=”Ordres”][/martfury_icon_box][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1549672557600{border-top-width: 5px !important;border-right-width: 20px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;background-color: #f8f8f8 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][martfury_icon_box icon_fontawesome=”fa fa-credit-card-alt” icon_position=”top-center” link=”url:https%3A%2F%2Fpyramyde.com%2Fcentre-daide%2Fpaiements%2F%23payOrders|||” title=”Paiements”][/martfury_icon_box][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1549955464371{margin-right: 70px !important;margin-bottom: 10px !important;margin-left: 70px !important;border-radius: 5px !important;}” el_id=”productPrice”][vc_column width=”1/3″ css=”.vc_custom_1549672609488{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 10px !important;border-left-width: 20px !important;background-color: #f8f8f8 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][martfury_icon_box icon_fontawesome=”fa fa-american-sign-language-interpreting” icon_position=”top-center” link=”url:https%3A%2F%2Fpyramyde.com%2Fcentre-daide%2Fretours-et-remboursements%2F%23returnsRefunds|||” title=”Retours et remboursements”][/martfury_icon_box][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1549672593181{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 10px !important;border-left-width: 5px !important;background-color: #f8f8f8 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][martfury_icon_box icon_fontawesome=”fa fa-truck” icon_position=”top-center” link=”url:https%3A%2F%2Fpyramyde.com%2Fcentre-daide%2Flivraison%2F%23deliveryTime|||” title=”Livraison”][/martfury_icon_box][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1549672577501{border-top-width: 5px !important;border-right-width: 20px !important;border-bottom-width: 10px !important;border-left-width: 5px !important;background-color: #f8f8f8 !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-right-color: #ffffff !important;border-right-style: solid !important;border-top-color: #ffffff !important;border-top-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;border-radius: 5px !important;}”][martfury_icon_box icon_fontawesome=”fa fa-question-circle” icon_position=”top-center” link=”url:https%3A%2F%2Fpyramyde.com%2Fcentre-daide%2Fautres-issues%2F%23accessAccount|||” title=”Autres issues”][/martfury_icon_box][/vc_column][/vc_row][vc_row][vc_column width=”3/5″][vc_custom_heading text=”Produits et prix” font_container=”tag:h3|font_size:20|text_align:center|color:%231d576d” google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal”][martfury_empty_space height=”5″][vc_toggle title=”Comment savons-nous que les produits sur Pyramyde sont vraiment biologiques et écologiques?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549793484324{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Yes. Yes. We are committed to offering our customers only genuine and original 100% products. We are also taking all necessary steps to ensure that Pyramyde is immediately removed from the list of sellers selling non-genuine products.

If you believe that the product listed on our website does not meet these standards, please contact us here .[/vc_toggle][vc_toggle title=”Comment vérifier les avis / évaluations d’un produit avant de l’acheter?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549966057045{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Il est conseillé de vérifier ce que les autres clients ont dit à propos d’un produit avant de l’acheter. Cliquez ici pour un guide de la qualité des produits et des critiques[/vc_toggle][vc_toggle title=”Existe-t-il des garanties sur les produits vendus sur Pyramyde?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549965250038{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Pyramyde offers 100% new and certified products. If not, this will be indicated on the website, as is the case for refurbished devices.

For more information. Contact us please[/vc_toggle][vc_toggle title=”Comment trouver le bon produit sur Pyramyde?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549966815446{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Vous pouvez commencer en cliquant sur le nom de la catégorie dans le menu situé à gauche du site. Cela montre tous les produits que nous avons dans cette catégorie. Si vous savez ce que vous recherchez, tapez simplement le nom du produit ou de la marque dans notre barre de recherche en haut de la page, puis cliquez sur Rechercher. Cliquez ici pour en savoir plus.[/vc_toggle][vc_toggle title=”Existe-t-il des frais ou des frais cachés si je commande chez Pyramyde?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549743305556{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Lorsque vous commandez chez Pyramyde, il n’y a pas de frais cachés. Tous les coûts sont visibles à 100% à la fin du processus de paiement.[/vc_toggle][vc_toggle title=”Les prix sur Pyramyde sont-ils négociables?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549967864541{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Les prix de Pyramyde ne sont pas négociables. Pyramyde a des milliers de vendeurs qui vous offrent les meilleurs prix et offres.[/vc_toggle][vc_toggle title=”Pourquoi est-ce que je vois différents prix du même produit?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549968156281{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Certains de nos produits sont proposés par différents vendeurs. Cela vous permet de choisir votre offre préférée. Si un produit est vendu par différents vendeurs, les prix alternatifs des autres vendeurs sont disponibles sur la page du produit.[/vc_toggle][vc_toggle title=”Comment savoir si un produit est livré avec une garantie?” style=”text_only” size=”sm” custom_font_container=”tag:h4|font_size:13|text_align:justify|color:%23878787|line_height:2.5″ custom_google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20italic%3A700%3Aitalic” use_custom_heading=”true” css=”.vc_custom_1549968398872{margin-top: 1px !important;margin-right: 1px !important;margin-bottom: 1px !important;margin-left: 1px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #f6f6f6 !important;border-left-color: #90d7f4 !important;border-left-style: solid !important;border-right-color: #90d7f4 !important;border-right-style: solid !important;border-top-color: #90d7f4 !important;border-top-style: solid !important;border-bottom-color: #90d7f4 !important;border-bottom-style: solid !important;border-radius: 2px !important;}”]Pyramyde vous offre la possibilité de retourner votre produit dans les 7 jours suivant la livraison. Si vous avez une garantie sur votre produit, les problèmes potentiels peuvent être couverts par la garantie après 7 jours.

Si une garantie est offerte sur un produit, la période de garantie sera affichée sur le côté droit de la page du produit. Si un produit est vendu par plusieurs fournisseurs, la période de garantie offerte par chaque fournisseur sera affichée à la droite du nom du vendeur, dans la zone “Plus d’informations”. Si vous avez d’autres questions, veuillez contacter notre centre d’appels du service clientèle au 67 001 100 ou contactez-nous ici.[/vc_toggle][/vc_column][vc_column width=”1/5″][vc_custom_heading text=”problème non résolu” font_container=”tag:h3|font_size:20|text_align:left|color:%231d576d” google_fonts=”font_family:Merriweather%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal”][martfury_empty_space height=”5″][vc_btn title=”Contactez nous” style=”classic” color=”turquoise” align=”left” button_block=”true” link=”url:https%3A%2F%2Fpyramyde.com%2Fcontact%2F|||”][/vc_column][vc_column width=”1/5″][/vc_column][/vc_row][vc_row][vc_column][martfury_empty_space height=”80″][/vc_column][/vc_row][vc_row][vc_column][martfury_products_carousel header=”3″ title=”Recommandé pour vous” infinite=”true” per_page=”20″ autoplay=”2000″ products=”best_selling” cat=””][martfury_empty_space height=”80″][/vc_column][/vc_row]